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What is Retail Distribution Review (RDR) - Read more...

Our FAQs often contain the answers to your questions, so to best serve you in answering these quickly we have provided a searchable FAQ database.

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View the complete list of Frequently Asked Questions by category

Here is a list of our most frequently asked questions.

  1. How do I complete a W-8BEN form?
  2. Which stocks can I hold in my ISA?
  3. What are your fees and charges?
  4. Can I use my iPhone or other mobile phone to access your website?
  5. How do I close my trading account?
  6. What is a W-8BEN form?
  7. How can I transfer shares into my ISA?
  8. What bank details do I need to fund my account?

Email Us

If you cannot find the answer to your question you can email us.

We cannot accept trading instructions, password requests or changes to your account details by email. This is for security reasons.

Email Us

Telephone

From the UK: 0845 607 6002
From overseas: 0044 161 819 6467

Our opening hours are:
Monday - Friday 07:30 - 21:00
Saturday 09:00 - 15:00

Write to Us at:

Customer Resolution
TD Direct Investing (Europe) Limited
Exchange Court
Duncombe Street
Leeds
LS1 4AX

Complaints

Click here for details of how we handle complaints

Listening to your complaints

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Need more help?

The value of your investments can go down as well as up. You may not get back all the funds you invest.

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