Website Security Centre

We’re serious about security

Protecting your account is something we take very seriously, and we have many measures in place to keep your money and information safe. But it’s important that you also play your part – below are some easy things you can do.

Help us to help you

Our measures will always be more effective if you work with us by taking precautions to protect yourself from security problems and malicious attacks. So please take a few minutes to have a look at the following information and advice to protect your account and personal details.

Top tips to stay safe

Protect your identity when you're online	Create strong passwords, change them regularly, don't use the same password for different sites, don't write them down and don't give them to anyone else.
Don't open emails from suspicious senders	If you receive a suspicious email, don't click on any links or download any attachments. Forward the email to us at phishing@tdwh.co.uk and immediately delete it from your inbox.
Keep your computer software up to date	Set your computer to receive automatic updates and the latest versions of operating systems, anti-virus software and internet browsers. A lot of updates include important security fixes.
Turn your computer off when you're not using it	It sounds simple, but it's often overlooked. By turning your computer off, not only will you save on your energy bills but you'll also prevent any unauthorised access while you're away.
Only download software from trusted websites	If you need to download software, use trusted sources and go directly to their websites instead of downloading from a third party.
Secure your wifi connection	Make sure your wireless broadband router is secured with a strong password, and disconnect it if you don't need it for long periods. Be wary of using free public wifi services if you're entering personal information.
Keep your Mobile secure	Ensure you log out from the TD Trading App when you have finished using it and don’t select the save username function in the app. Make sure the password function for your smartphone requires you to input this every time you use your phone and don’t leave your mobile unattended.

For more information on ensuring you stay safe online, visit the government website www.getsafeonline.org

Explore our Security Centre using the links below to find out more about how we protect your personal information and how you can increase your online safety.