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Risks

  • The value of your investments can go down as well as up. You may not get back all the money that you invest.

We help our clients explore a world of investment oppurtunities, and a big part of making this possible is ensuring the process is simple and accessible.

If you require any help setting up or using your account, you'll find everything you need here to invest with confidence.

Frequently Asked Questions

If you've got a question about any aspect of online investing or how we work, the chances are you'll find the answers here.

Our most popular questions

All our FAQs

Glossary

Have you come across any investment-related words or phrases you don't understand? You'll find them explained in our detailed glossary.

Read the glossary

Still can't find what you're looking for?

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Call 0800 138 1900

Email us

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Lines are open Monday to Friday 7.30am to 9pm and Saturdays 9am to 3pm

We cannot accept trading instructions, password requests or changes to your account details by email. This is for security reasons.

Complaints

Rates & Charges Explained

Our transparent and highly competitive charging rates make trading more straightforward.

Security

Find out how we protect your account and get useful tips on keeping your money safe online.

Useful Forms

We’ve created a series of downloadable PDF forms which you’ll find helpful when managing your account.